Professional Services
Consultant
Implementation

Our job doesn’t end when the ink on the contract is dry. We understand that you aren’t successful until your new system is fully integrated into your organization. MortgageFlex has been in the consulting business since 1980 and we have honed our implementation methodology to a fine edge with over 150 implementations. We can provide the services and support to insure that you achieve the operational and expense improvements you require.

 

Seasoned Project Managers and Business Analysts, averaging ten years of industry experience, staff our Professional Services group. Our Project Managers will guide the project to completion and our Business Analysts can help you review your processes and set up your new system. We are focused on one objective - insuring that LoanQuest is successfully integrated into your organization.

 

Strategic Planning
We take the time to understand your vision for the future and to determine how LoanQuest supports that vision. We will work with you to document technology and strategic objectives to develop a team operational plan that will meet your objectives.

 

Project Management
Project Management is a necessary discipline when introducing new products, services or systems. Our consultants bring a methodology to direct and coordinate the activities of identification, design, development, testing and acceptance for your projects. We can work with your project team to design the approach, lead their efforts, or add expertise when internal resources are scarce.

 

Organization Assessment
Assessment is offered to the organization seeking to bring their structure in line with their vision, objectives and goals. Our approach uses objective measures to evaluate your company's structure and culture against the stated vision, objectives and goals of the organization. We can assist you in developing a structure that meets your organization's business needs while strengthening your corporate culture.

 

Process Re-Engineering
MortgageFlex Business Analysts work with our clients to understand the true objectives of each functional area and then work with your people to set up the LoanQuest product to extract the most improvement possible through deployment of the system. Analyzing and solving problems are the Business Analysts strengths and their broad experience from the many installations they have worked on allows them to offer unique solutions that may not be apparent through normal training and implementation. The Business Analysts can work independently or in a team environment with your staff. Their objective is to mine the most from the system and through re-engineering the process. 

 

Call 800.326.3539, Professional Services.

Professional Services
Team
 

Project Management

Strategic Planning

Organization Assessment

Process Evaluation

System Setup

Business Rule Development

 

“We value our customers and we strive to make their home buying experience the best they ever had,” stated Bill Daniels, Vice President, Operations, PHMC. “LoanQuest will allow us to streamline our business processes and accomplish that goal.”

 
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