ANNOUNCEMENT #1102 - 004
We have exciting news! There is a NEW CUSTOMER SUPPORT web page!
You access it from the corporate site (existing customer service link) or you can bookmark the following link.
It is a SECURE web page which means you need a pwd to access it. The pwd is mortgageflex – this is to protect confidential information that is for customers only. Please do not share the pwd.
You can access the latest Release Notes summary and Case Management from the front page links. Case Management requires a separate customer login. The login is the same as you have today. If your login fails or you don’t have one, please speak to your technical support since not all customers have access. This access is determined by your organization.
Latest News contains customer notifications and they will be archived there. So if you lose an email, you can come here and find the missing information. Currently, the TLS upgrade and 16.3 Release information posts are listed.
Please let us know if you have any issues accessing the pages.