MortgageFlex Systems’ clients utilize a single system for all types of loans – mortgages, HELOCS, consumer, 203Ks, USDA, 203Bs, construction, bridge and manufactured housing loans. Clients are delighted with the cross-sell functionalities.
MortgageFlex Systems offers clients an innovative solution to cross-selling obstacles – one system for all their lending needs. The LoanQuest loan origination system provides immediate access to existing borrower information, eliminating time-consuming data re-entry.
“Frankly, we are surprised that LOS cross-sell capabilities remain so unique in our industry. Our Sales team hears repetitively that other vendors just don’t offer this capability,” stated Craig Bechtle, chief operating officer, MortgageFlex Systems. “Using two different systems, one for mortgages and one for consumer loans is extremely inefficient and causes unnecessary work. Our clients have benefited greatly from the ability to have borrower data readily accessible during the loan application process.”
Adding consumer lending capabilities was a logical step for the MortgageFlex customer focused LOS and opens the consumer channel by allowing lenders to process:
--personal signature loans,
--personal lines of credit,
--installment/credit loans, and even
--single-pay loans like bridge loans that are secured by existing property.
LoanQuest’s single, searchable database allows lenders to prospect at will, promoting organic growth. An unexpected benefit also emerged – customers like to have their lender “know” them.
During a roundtable discussion at the annual MortgageFlex User Meeting, several clients commented about the efficiencies to be had with LoanQuest – “Many of our mortgage customers also have consumer loans with us and LoanQuest made it easy to process these loans without having to start from scratch…” “Having all your existing borrower information instantly available is invaluable when your customers want another loan – it really improves your customer relationships.”
When surveyed before the product enhancement, one long-time client said: “Past and present experience tells us we can expect MortgageFlex to continue being the type of partner that will work closely with us to understand the challenges that lenders go through. They understand the need to be flexible and quick to market.”
Sometimes the simplest things make the biggest difference.
MortgageFlex Systems, Inc., Jacksonville, FL, founded in 1980, provides modern loan origination and servicing software solutions to the lending industry. The LoanQuest product platform supports all retail lending channels and evolving business processes as well as government compliance requirements within a single database.
For information about products and services, please call 800-326-3539 or visit www.mortgageflex.com.
Media inquiries may be directed to Joyce Dowling at 904-356-2490, ext. 3260.