News & Resources

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Jul 1, 2026

New Foreclosure Workflow Enhancements Enable Direct Third-Party Task Collaboration

Law firms, legal networks, and delegated agents now receive, complete, and update assigned tasks directly inside LoanQuest via secure joint sign-on — replacing email exchanges and fragmented updates with real-time, audit-ready tracking.

"By enabling third-party task execution directly within the workflow, we're reducing friction and giving servicers a more transparent, real-time view of every action taken on a file."
— Chuck Martisek, Director of Default
Jul 1, 2026

Major Enhancement to Bankruptcy Management Workflow

LoanQuest Servicing now automatically identifies, classifies, and applies prepetition and postpetition payment activity directly within the loan's transactional history — in real time, with a full audit trail.

"By embedding automated pre and postpetition logic directly into the loan history, we're giving servicers the precision, efficiency, and confidence they need to support borrowers and meet regulatory expectations."
— David Dill, Director of Servicing
Oct 20, 2025

Alchemist Solutions Announces Integration with LoanQuest

A new secure API integration brings AI-enabled pre-underwriting, smart consistency checks, and human-in-the-loop quality control directly into the LoanQuest LOS.

"Together, MortgageFlex and Alchemist are helping financial institutions modernize their lending operations and deliver exceptional borrower experiences with our new cloud-native LOS, LoanQuest."
— John McCrea, Chief Revenue Officer
From the archives

Chrisman Commentary features & news releases.

Recovered from the MortgageFlex archives — our recurring features in Rob Chrisman's daily mortgage commentary, plus company news releases.

May 1, 2026Chrisman Commentary

The Chrisman Commentary

MortgageFlex is rolling out a powerful set of servicing enhancements designed to streamline default, bankruptcy, payment, and foreclosure operations. New Bankruptcy UI updates and enhanced BK payment handling give…

Read the postApr 2, 2026Chrisman Commentary

Chrisman Commentary – April 2, 2026

“ MortgageFlex is proud to participate in STRATMOR Group’s Solution Provider Advisory (SPA) program*, where experienced, strategic insight is helping accelerate our innovation. STRATMOR has helped MortgageFlex highlight…

Read the postFeb 13, 2026Chrisman Commentary

From The Chrisman Commentary – February 13, 2026

Compliant loan servicing is within reach! The timing couldn’t be clearer. With Cenlar’s acquisition by PennyMac making headlines, servicers are re-evaluating how much control they truly have over their portfolios. One…

Read the postFeb 6, 2026Chrisman Commentary

Chrisman Commentary 2.5.26

“The IMB Conference delivered a powerful reality check: lenders can’t win by being mortgage‑only shops anymore. The real growth belongs to those who position themselves as lifelong financial partners, staying connected…

Read the postJan 16, 2026Chrisman Commentary

From The Chrisman Commentary – January 16, 2026

During Stratmor’s recent Advisory Angle Panel Discussion , a key theme emerged around how Independent Mortgage Bankers can improve profitability and resilience in a challenging market. Panelists emphasized that IMBs…

Read the postDec 5, 2025Chrisman Commentary

From The Chrisman Commentary – 12/5/25

Lots of great discussion lately about MISMO and its importance to our industry. How is your LOS built? ​ The new MortgageFlex Cloud LOS, LoanQuest, uses MISMO enumerations at its core, ensuring industry-standard…

Read the postNov 20, 2025Chrisman Commentary

Chrisman Commentary – 11.20.25

Did you see today’s article in the Chrisman Commentary on servicing? It should be read by every lender. The point below is from David Spector, CEO of PENNNYMAC , it says it all. When people ask why MortgageFlex got into…

Read the postOct 30, 2025Chrisman Commentary

Chrisman Commentary 10.31.25

MortgageFlex has taken the spookiness out of the servicing conversion process, transforming what was once an expensive, year-long ordeal into a streamlined, weeks-long process. By leveraging proven data formatting tools…

Read the postOct 1, 2025Chrisman Commentary

From The Chrisman Commentary

“ MortgageFlex is heading to Las Vegas for the Mortgage Bankers Association Annual Convention & Expo! We’re excited to join industry leaders, innovators, and decision-makers at the biggest mortgage event of the year. As…

Read the postSep 12, 2025Chrisman Commentary

From the Chrisman Commentary

“Why Isn’t the Innovative Housing Showcase Making Bigger Waves? As our nation grapples with a housing crisis, it’s time to rethink what the American Dream looks like, and it doesn’t always mean a conventional property.…

Read the postSep 8, 2025Chrisman Commentary

From The Chrisman Commentary

MortgageFlex has really stepped up to address a major pain point in the mortgage servicing default industry: legacy systems that are often clunky and inefficient for managing defaults. With delinquency rates at 3.5%,…

Read the postAug 21, 2025Chrisman Commentary

From the Chrisman Commentary 8/21/2025

The tides are changing in the world of servicing. Are you getting left on a sandbar? The days of a three-day window to do a simple payment reversal are gone, and if you are a servicer struggling with tech built 50-plus…

Read the postApr 16, 2025Chrisman Commentary

Flex in the Chrisman Commentary Today

Lenders and Servicers, is it time to spring clean your outdated and inefficient tech stack? #MortgageFlex 
#mortgageflexone #los
#loanservicing
#flexrocks 
#servicingdisruption…

Read the postApr 14, 2025Chrisman Commentary

From The Chrisman Commentary

Consumer sentiment was first quantified in 1952. Last month it hit its second lowest level in 73 years . As one headline said, “From ‘anxious’ to ‘petrified.’” Great, but is the economy really that bad? There’s always…

Read the postJan 29, 2025Chrisman Commentary

From The Chrisman Commentary

MortgageFlex is excited to attend and exhibit at the MBA’s Servicing Solutions Conference & Expo in Dallas on February 4-7. MortgageFlex is bringing an innovative approach to servicing with a system inspired by decades…

Read the postSep 26, 2024Chrisman Commentary

Today in Rob Chrisman’s Blog

Today in Rob’s Blog; he highlighted what we have been seeing all year and why we have added so many new services. The time to get in is now before it is too late. The stigma that it is too expensive and too difficult is…

Read the postMay 23, 2024News Release

MortgageFlex Executive Wins Trailblazer Award

MortgageFlexONE LOS and its companion cloud-native mortgage servicing system, announced that John McCrea , the company’s Senior Vice-President of Business Development has won a 2024 Sales, Marketing & PR Trailblazers…

Read the postFeb 8, 2024News Release

Lenders in Motion, at Least on the Servicing Side

Lenders in Motion, at Least on the Servicing Side After months of holding steady, lenders are coming back to the tech table. Jacksonville, FL — February 8, 2024 — Executives at MortgageFlex , one of the industry’s…

Read the postOct 26, 2022News Release

MortgageFlex Releases Major Update to Mortgage Servicing Technology Platform

MortgageFlex Releases Major Update to Mortgage Servicing Technology Platform Industry’s first cloud-based mortgage servicing system gets Web 2.0 update. Jacksonville, FL, October 24, 2022 — MortgageFlex, one of the…

Read the postOct 24, 2022News Release

MortgageFlex Focuses on Ease, Speed

MortgageFlex knows that the best way to make your customer happy is to be first, be flexible, and be responsive. It’s a suite of loan and originating software solutions that brings the relationship between lender,…

Read the postMay 2, 2019News Release

MortgageFlex Systems Announces Successful Implementation of MortgageFlexONE at Priority Funding, LLC

JACKSONVILLE, FL, April 23, 2019 — MortgageFlex Systems, a leading LOS and servicing provider has announced its successful implementation of its LOS, MortgageFlexONE at Priority Funding LLC, a wholly-owned affiliate of…

Read the postApr 9, 2019News Release

An Efficient LOS For Manufactured Homes

An LOS that does it all. What you need to know before choosing a LOS to support manufactured home loans. For lenders, manufactured homes have been a challenge. A challenge that may have found a solution with the help of…

Read the postApr 9, 2019News Release

IDS Develops Fresh MortgageFlex Integration To Support Latest MISMO Standards

SALT LAKE CITY, Utah, Oct. 3, 2018 — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has built a brand new interface with mortgage loan origination and servicing technology…

Read the postApr 9, 2019News Release

MortgageFlex Systems Has Been Providing HELOC Support For 20 Years

With the recent run-up in home values, we’ve noticed an increased interest in HELOC functionality. Accordingly, there’s been introductions of a ‘new’ HELOC functionality by some high-profile software providers. While…

Read the postApr 9, 2019News Release

MortgageFlex Systems LOS, MortgageFlexONE Provides Solution To HELOC Specialist Symmetry Lending

JACKSONVILLE, FL, March 22, 2019 – Industry leader and LOS provider, MortgageFlex Systems, implemented its advanced LOS, MortgageFlexONE at Symmetry Lending . Symmetry Lending , the HELOC specialist headquartered in…

Read the postApr 9, 2019News Release

TPO

Built upon the LOS database, MortgageFlex Systems’ TPO Portal, MortgageFlexONE creates a unique workflow that can be shared with the LOS or used separate. The services between LOS and TPO Portal work together for…

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